Terms of service

Effective Date: July 13, 2026

Welcome to Shoppio Mart. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

1. About Shoppio Mart

Shoppio Mart is an online store offering carefully selected lifestyle, home, travel, and everyday utility products. Some products are fulfilled through trusted third-party suppliers and logistics partners to ensure efficient delivery across India.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

  • All information provided during checkout is accurate and complete.

  • You are legally capable of entering into a binding contract.

3. Products & Availability

We strive to ensure all product descriptions, images, prices, and availability are accurate.

However:

  • Product colors may vary slightly due to lighting, photography, or screen settings.

  • Certain products may be available in different colors or designs depending on stock availability.

  • Product availability may change without prior notice.

  • We reserve the right to discontinue any product at any time.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR).

Prices may change without prior notice.

Although we make every effort to ensure pricing accuracy, we reserve the right to cancel any order if an incorrect price has been displayed due to technical or human error.

If payment has already been received, the amount will be refunded to the original payment method.

5. Orders

After placing an order, you will receive an order confirmation via email or SMS.

Receiving an order confirmation does not guarantee acceptance of your order.

Shoppio Mart reserves the right to:

  • Refuse or cancel any order.

  • Limit product quantities.

  • Cancel orders suspected of fraud or unauthorized transactions.

  • Cancel orders if products become unavailable.

If your order is cancelled after payment, a full refund will be processed.

6. Shipping & Delivery

Orders are generally processed within 1–2 business days.

Estimated delivery times vary depending on your location and courier partner.

While we work with reliable logistics partners, delivery timelines are estimates and may occasionally be affected by:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Government restrictions

  • Courier delays

  • Remote delivery locations

Shoppio Mart is not responsible for delays caused by courier companies once the shipment has been dispatched.

7. Cash on Delivery (COD)

Cash on Delivery is available for selected locations.

We reserve the right to disable COD for certain products, locations, or customers based on order history or operational requirements.

Repeated refusal of COD orders may result in future COD restrictions.

8. Order Cancellation

Orders may be cancelled only before they are processed for dispatch.

Once an order has been packed or shipped, cancellation requests cannot be accepted.

If Shoppio Mart is unable to fulfill your order due to stock unavailability or other operational reasons, a full refund will be issued.

9. Returns & Refunds

Please refer to our separate Return & Refund Policy for complete details.

Customers must report damaged, defective, or incorrect products within the time mentioned in our Return Policy.

Supporting photographs or videos may be required to process claims.

Refunds are issued only after verification and approval.

10. Intellectual Property

All content available on this website, including:

  • Logos

  • Product images

  • Graphics

  • Website design

  • Text

  • Icons

  • Branding

is the property of Shoppio Mart or its respective licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, or used without prior written permission.

11. Acceptable Use

You agree not to:

  • Use the website for unlawful activities.

  • Attempt unauthorized access to our systems.

  • Spread malware or harmful software.

  • Interfere with website functionality.

  • Submit false or misleading information.

  • Engage in fraudulent transactions.

Violation of these terms may result in suspension or termination of access.

12. Third-Party Services

Our website may contain links to third-party websites or use third-party payment gateways, logistics providers, and service providers.

Shoppio Mart is not responsible for the content, privacy practices, or services provided by third parties.

13. Limitation of Liability

To the maximum extent permitted by law, Shoppio Mart shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of our website

  • Product delays

  • Courier delays

  • Product availability

  • Technical issues

  • Website interruptions

Our maximum liability shall not exceed the amount paid by the customer for the specific order.

14. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

We do not guarantee that:

  • The website will always be error-free.

  • The website will operate without interruption.

  • Every product will always remain in stock.

  • Product images perfectly represent actual products.

15. Privacy

Your privacy is important to us.

Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

16. Changes to These Terms

Shoppio Mart reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated terms become effective immediately upon publication on this website.

Continued use of our website constitutes acceptance of the revised terms.

17. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our official support channels available on the Shoppio Mart website.

Thank you for shopping with Shoppio Mart.